Terugbetalingsbeleid

We have a 14 day returns policy, which means you have 14 days after receiving your item to request a return without any reason.

To be eligible for a return, your item must be in the same condition you received it, unopened, unused, and in the original packaging. Proof of purchase is also required.

To initiate a return, please contact us at info@terrafusions.com
Please note that returns must be sent to the following address: Prunuslaan 20, 1829HW Oudorp Nh, Netherlands

If your return is accepted, we will send you a return shipping label as well as instructions on how and where to send your package. Items returned to us without first submitting a return request will not be accepted.

For any return questions, you can always contact us at info@terrafusions.com

Refunds
We will notify you once we have received and inspected your return and let you know whether the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at info@terrafusions.com